GENERAL TERMS & CONDITIONS
These terms are for the use of, and purchases from, the Company KARAAT Jewelry Oy and will be valid for all your future transactions with Company and visits to its sites. You agree to these Terms and Conditions and enter into a binding agreement with KARAAT Jewelry Oy by making a purchase from, or using the site. Please make sure that you have read and understood these terms when using our site. KARAAT Jewelry Oy reserves the right to revise these Terms and Conditions.
The registered domains “karaatjewelry.com” "karaat.fi" "karaat.se" "karaat.dk" "karaat.no" are owned by KARAAT Jewelry Oy with a Finnish company number: 3099386-7. The company is registered in Helsinki, Finland as an online store for designing and selling ethical diamond jewelry. KARAAT Jewelry Oy international VAT number is: FI30993867.
Company registered address (not for mail or returns):
KARAAT Jewelry Oy
+358 40 593 55 14
By placing an order you agree that that item purchased is for personal use only and not for resale.
Occasionally we offer customer the opportunity to purchase certain items by pre-ordering them. This means that you are reserving your item by paying for it in advance before manufacturing or before shipping starts. Delivery times can vary and are usually stated on the product page. Our 30-days return and exchange policy apply to all pre-ordered items.
MADE TO ORDER
Some of our fine jewelry products are made to order by request. This means that the production process starts after making the purchase and thereby requested the product to be made. Some of our designs are made-to-order items. Such items are described in the text as “made to order” on the product page of the product. Made-to-order items are always paid for in advance before the shipping of the product.
Please note, when purchasing a made-to-order item, we always start production of the rings when we have received payment from the customer. If you have paid with an invoice via Klarna then you will need to pay when Klarna informs you.
Please note that you are billed in the currency that you have selected at the time of purchase and we are not responsible for currency exchange rates or exchange fees imposed by your bank.
The final price charged to your account or credit card will be calculated in accordance with the applicable exchange rate on the day your bank or credit card company processes the transaction and according to their rates.
KARAAT Jewelry Oy has no control over these rates and does not take responsibility for any potential exchange rate differences or exchange fees imposed by your bank.
All prices shown on the website are including local VAT. In the checkout, prior to placing a binding purchase, you can see the total price including all fees, taxes, and shipping.
KARAAT Jewelry Oy reserves the right to change prices without prior notice.
KARAAT Jewelry Oy accepts multiple payment types through our payment providers.
Paypal: Credit or debit card payments via Visa and MasterCard or your Paypal account.
Checkout Finland: Credit or debit card payments via Visa and MasterCard and bank transfer options. More on the Checkout payment conditions found here: https://www.checkout.fi/ehdot-ja-sopimukset/maksuehdot
Klarna: In some countries, Klarna offers invoice payments "pay-later" and installments payments "slice-it".
All providers offer a 3D secure, PCI certified and encrypted payment systems that process all payments for KARAAT Jewelry Oy. By placing your order on our website you agree to the selected payment providers User Terms and confirm that you have read the payment providers Privacy Notice.
Please note that the payment may be debited in the name of the payment provider, not in the name of KARAAT Jewelry Oy.
Extra charges from the payment provider may apply depending on the payment method but will be stated during checkout. Charges by the payment provider for late payments may apply.
Payments are not debited until the purchase has been dispatched, unless you have purchased a pre-order or made-to-order item where payments may be due in advance. When paying by card you may be asked to provide your card number, the name of the cardholder, its period of validity and the CVC code. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. There is no extra charge for card payments. In the event that no payment has been received after submitting your purchase, KARAAT Jewelry Oy may automatically cancel your order.
We at KARAAT Jewelry Oy do not store any credit card or other financial information. All information is encrypted using SSL encryption, which prevents unauthorized access to card details. This encrypts and protects the data you send to us over the internet. If SSL is enabled you will see a padlock at the top of your browser, which you can click on to find more information about the SSL digital certificate. Please make sure that the URL on top of your browser begins with “https” and not “http” which means you are in secure mode.